PRIVACY POLICY

Santa AI
Last updated: 14.10.2024
A24Z LTD (15153605)
128 City Road, London, UK, EC1V 2NX
info@a24z.shop
1. Introduction
This Privacy Policy describes how A24Z LTD (“we”, “us”, “our”) collects, uses, and protects personal information when you use the mobile application Santa AI Greetings — Video, Audio & Chat (“the App”).
The App allows adults to create:

• personalized video greetings from Santa using AI,
• personalized audio greetings from Santa,
• interactive AI chat with Santa,
• optional rewarded advertisements,
• optional in-app purchases.

The App is intended for use by adults only.
Children should not use the App without parental supervision.
2. Information We Collect
We collect only the minimum information needed to provide the App’s features.
2.1 Information You Provide
When creating personalized greetings:

• Name or nickname of the recipient
• City / country
• Age (optional)
• Message details (what Santa should mention)
• Email address (for delivering the final video/audio)

When using AI chat:

• Text messages you type in the chat interface

We do not request or collect any information directly from children.
All data is provided voluntarily by an adult user.
2.2 Automatically Collected Information
For functionality, analytics, and advertising:

• Device information (OS version, model, language)
• IP address (for region settings)
• App usage metrics
• Advertising identifiers (IDFA / GAID)
• Crash logs

2.3 Payment Information
For in-app purchases:

• Purchase receipt or token (from Apple or Google)

We do not receive your credit card information.
3. How We Use the Information
We use data solely to provide the App’s features:
3.1 Generating Personalized Content

• Create custom video greetings using HeyGen API
• Create custom audio greetings using ElevenLabs API
• Generate AI chat responses using OpenAI or similar AI providers
• Deliver generated content to your device and email

3.2 App Operation

• Improve quality and performance
• Detect abuse, fraud, and ensure security
• Provide customer support

3.3 Advertising (Rewarded Ads)
If you choose to watch ads:

• Ad networks (e.g., Google AdMob, Appodeal) may process device identifiers
• Personalized ads may be shown depending on regional laws and your consent

3.4 Analytics
We use anonymized analytics to understand how the App is used:

• Firebase Analytics
• Crashlytics
• Internal analytics tools

4. Legal Basis for Processing (GDPR/UK-GDPR)
We process your data based on:

• Consent (when you input information to generate greetings)
• Legitimate interest (improving the App)
• Legal obligations (purchase record retention)

You may withdraw consent at any time by contacting us.
5. How We Share Information
We share data only with trusted service providers necessary for App functionality:
AI & Content Generation

• HeyGen – video generation
• ElevenLabs – audio generation
• OpenAI or alternatives – chat responses

Email Delivery

• SendGrid or similar email provider

Payments

• Apple App Store
• Google Play Store

Advertising

• Google AdMob
• Appodeal (if used)

Analytics

• Firebase Analytics
• Crashlytics

We never sell or rent your data to third parties.
6. Children’s Privacy (COPPA-Compliant)
Although the App may generate content for children,
the App is intended to be used only by adults.
We do not:

• knowingly collect data directly from children,
• allow children to create accounts,
• track or profile children.

If you believe a child has submitted personal information,
contact us at info@a24z.shop, and we will delete it immediately.
7. Data Storage & Retention

• Generated videos/audio: up to 30 days
• Chat messages: deleted when the App is closed
• Purchase history: stored as required by law
• Email data: stored until the greeting is delivered

You may request deletion of all stored data at any time.
8. Data Security
We use industry-standard security measures:

• HTTPS encryption
• Secure cloud storage
• Limited access to servers
• Regular security updates

However, no method of electronic transmission is 100% secure.
9. Your Rights
Depending on your region (EU/UK/California), you may:

• Access your data
• Request correction or deletion
• Request restriction of processing
• Opt out of personalized ads
• Withdraw consent

To exercise your rights, email: info@a24z.shop
10. Third-Party Services
The App may contain links to third-party websites.
We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this policy periodically.
If major changes occur, we will notify you in the App.
12. Contact Information
A24Z LTD (15153605)
128 City Road, London, UK, EC1V 2NX
Email: info@a24z.shop